PRECAUTIONARY RECALL OF 3+ AVALANCHE TRANSCEIVERS RUNNING SOFTWARE VERSION 2.1
Message from Ortovox – Further Information Here
Dear ORTOVOX customer,
Feedback from our SAFETY ACADEMY PARTNERS has revealed that, in some very rare situations, temporary disruption of the transmission function may occur on our 3+ avalanche transceivers running software version 2.1. The reason for the disruption is a software error. The new software version 2.2 will rectify the error.
There have been no known accidents caused by the software error. As a precautionary measure to ensure our customers are not at risk, we are recalling all 3+ transceivers running software version 2.1. Devices affected by the recall may no longer be used without the required software update.
This precautionary recall applies exclusively to ORTOVOX 3+ avalanche transceivers running software version 2.1. – no matter what color.
3+ devices running the following software: 1.0, 1.1, 2.0, 2.2 and all other ORTOVOX avalanche transceivers (S1+, S1, ZOOM) are not affected.
Devices can be sent free of charge from May 25, 2018 onwards.
Details at: www.ortovox.com/uk/services/emergency-equipment/avalanche-transceivers/recall-3/